What does a Fan Pass order look like? Fan Pass orders will appear in the ‘Orders’ section of the app. Orders consist of the following:
Can a customer combine a Fan Pass discount with an active order or product discount on my store? No. The Fan Pass discount is not set to combine with order or product discounts active on Shopify. See more...
Do I need to update my store’s order confirmation email template? If a customer purchases a Fan Pass but then closes the order confirmation page before claiming it, they can return...
Why are there tags added to my order and what happens if I delete them? The Fan Pass app automatically adds tags to your orders containing either gated products or discounted products that have been...