Fan Pass Help Centre

Help Topics

• Introduction

  Get started with the Fan Pass app.
• Security, Privacy and Technology Centre

  Read more about how the Fan Pass is powered and our merchant terms.
• App setup

  Learn about setting up the app and our subscription tiers.
• Preparing your store

  Get your store ready by reading these articles.
• Create your Fan Pass

  Important information to consider when creating your Fan Pass.
• Configure your Fan Pass

  Read these helpful articles to begin configuring your Fan Pass.
• Fan Pass holder FAQs

  Information to help you answer some Fan Pass-related questions your customers may have.
• Troubleshooting

  Having an issue with something? Take a look at these articles before getting in touch with our support team.