Fan Pass Help Centre
  • Help Topics
    • Introduction
    • Security, Privacy and Technology Centre
    • App setup
    • Preparing your store
    • Create your Fan Pass
    • Configure your Fan Pass
    • Fan Pass holder FAQs
    • Troubleshooting
  • Demo
  • Shopify App
  • Contact Us
  1. Home
  2. Troubleshooting
  3. Discounts
Searching...

Discounts

Read these helpful articles to see how the Fan Pass app works with Shopify's discounts.
  • Can a customer combine a Fan Pass discount with an active order or product discount on my store?

    No. The Fan Pass discount is not set to combine with order or product discounts active on Shopify. See more...
  • What happens if I have an automatic discount active along with a Fan Pass discount?

    There are two scenarios that can occur at checkout when an automatic discount is active on your Shopify store along...
  • What happens if I have a discount code active along with a Fan Pass discount?

    There are two scenarios that can occur when a customer tries to apply a discount code at checkout whilst a...
  • What happens if I have a free shipping discount code active along with a Fan Pass discount?

    The Fan Pass discount is set to combine with shipping discounts so can be combined at checkout. There are two...
  • What happens if I set a strikethrough price discount on a product that has a gated discount set up on the Fan Pass app?

    In the event that a product has a strikethrough price discount set with a Fan Pass gated discount configured, the...
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT

Need Support?

Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT
CIRKAY®, Fan Pass® and Living Album® are trademarks of Push Entertainment Ltd. Registered company 5149084
  • Privacy
  • Merchant Terms
  • Contact Us