Where does a customer access their Fan Pass? To access the Fan Pass, they simply go to the store and click on the ‘Fan Pass’ page. There, they...
Why does the ‘Use my Fan Pass’ button not appear at checkout after a customer claims their Fan Pass? The ‘Use my Fan Pass’ button may not appear in the ‘Claim Fan Pass’ block at checkout for one of...
How do I set up app blocks on my Fan Pass info page? Firstly, you’ll need the Fan Pass app installed on your store before app blocks become available to you within the...
Am I ready to start selling my Fan Pass? To ensure you’re ready to begin selling your Fan Pass, make sure you have done the following:
What are the first steps to manually integrating the Fan Pass to a Shopify OS1 theme? To begin manually integrating the Fan Pass to your OS1 theme, start by creating a backup of your live theme...