I have set up a gated product within the app but it’s not showing in my store? If you have set up a gated product within the app but the product is continuing to show as not...
Can I change the product my Fan Pass is linked to? Yes, you can change the Shopify product your Fan Pass is linked to. However, if a customer has purchased the...
Do I need to set up a new product template for my gated discounts? No, not necessarily. You can add the ‘Fan Pass Gated Product’ app block to your default product template and it...
How should I set up my gated discount product template? Firstly, you’ll want to start by making sure that you’ve added the ‘Fan Pass Gated Product’ app block to your...
What information should I include on my gated discount product template? When you apply the ‘Fan Pass Gated Product’ app block, it will display a discounted product block detailing the discount...