How do gated products appear on the store?
After you’ve set up your gated product within the Fan Pass app and added/configured app blocks within your theme, the...
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What does a Fan Pass order look like?
Fan Pass orders will appear in the ‘Orders’ section of the app. Orders consist of the following: -
Do I need to update my store’s order confirmation email template?
If a customer purchases a Fan Pass but then closes the order confirmation page before claiming it, they can return... -
I have set up a gated product within the app but it’s not showing in my store?
If you have set up a gated product within the app but the product is continuing to show as not... -
I have set up a gated discount within the app but it’s not showing in my store?
If you have set up a gated discount within the app but the product is not showing the customer an...