How does a customer claim a Fan Pass?
Once the customer has purchased a Fan Pass they will see a ‘Claim now’ button on the checkout page and...
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Checkout
Read these articles for help on configuring your checkout so your Fan Pass ready.
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How do I make the ‘Claim Fan Pass’ block appear at checkout?
For the ‘Claim Fan Pass’ block to appear at checkout, follow these simple instructions: -
Do I need to update my store’s order confirmation email template?
If a customer purchases a Fan Pass but then closes the order confirmation page before claiming it, they can return...
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